Frequently asked questions

We don't have a fixed minimum — we've bought single pallets and full container loads. As a rule of thumb, stock with a total cost price under about £1,000 rarely makes a deal worth either of our time, but send it anyway and we'll tell you straight.

Both. A single pallet in a self-storage unit works; forty pallets in a warehouse works too. What matters is the category, condition and quantity — not the size of the load.

We buy across the UK by default, and we consider stock in Europe case by case. If we buy stock outside the UK, we handle the customs paperwork and import on our side — and we set out in writing exactly who is responsible for what before anything moves.

We do. The price we agree is the price you receive — we arrange and pay for collection, including Amazon FBA removal orders. There are no deductions or fees taken off the top.

Every offer is indicative until the stock is inspected. If quantities, condition or expiry dates differ materially from what you told us, we show you exactly what's different and make a revised offer — on the spot where possible. You can accept it or decline it. We don't quietly take the stock and pay less.

By UK bank transfer, in advance — the money clears our account before the stock leaves yours. Once a deal is agreed, payment is normally made the same or next working day.

An indicative offer within 48 hours of receiving your stock details. If we need more information first — extra photos, or a manifest — we ask within that window.

Yes — we take in all goods. Chilled, frozen, short-dated, any category and any date: send us what you have and we'll consider it and come back with an offer.

Yes, handled properly. You confirm you have the right to sell the stock — surplus, cancelled orders and discontinued lines are normal commerce. If a rights holder restricts how their goods can be sold, declare it. We record resale restrictions against the deal and honour them: off-Amazon channels, export markets or debranding, agreed in writing before we buy. What we won't do is buy stock you don't have the right to sell.

Tell us when you submit. We agree the restriction in writing before the deal completes — off-Amazon channels only, or the stock debranded before resale. For private-label sellers this is standard practice with us, not an exception.

Yes. Water damage, transit damage, insurance write-offs and abandoned freight — we buy salvage cargo outright, arrange collection and pay in advance. Photos of the damage speed up the offer considerably. See our salvage cargo page.

Yes. We are verified destruction agents working with permitted destruction and recycling facilities across the UK. Every consignment gets witnessed destruction, a certificate of destruction and full duty-of-care paperwork. See our cargo destruction page.

You refer stock you don't own and we handle everything after the introduction. You earn £25 when we make an offer to the supplier, 5% of the purchase price when we buy, and 2.5% on every repeat order from that supplier for 2 years. Purchase commission is paid when we pay the supplier, and it doesn't change if the stock sells slowly or not at all. Become an introducer.